1. Care
Care is the minimal requirement to fulfil current legislation requirements, and makes sure your unit is operating in a correct fashion and according to parameters.
The Care package includes the following services:
- Inspections based on predefined activities
- Soft- and firmware upgrades as needed and if required
- Validated Log book according to §22
2. Preventive Care
Preventive Care keeps the Split/Sky Air unit in optimal condition for the long run.
In addition to the maintenance activities included in the Care package, Preventive Care includes:
- Service based on predefined activities
- Cleaning of the heat exchangers
- On-site system diagnostic and/or analysis during service intervention
- Comprehensive, predictive status & measurement report
- Recorded, retrievable service history of each unit
- Emergency support & callout
- Access to technical assistance and repair service
3. Extended Care
Extended Care provides maximum equipment availability at the minimum Total Cost of Ownership.
In addition to the activities mentioned in the Preventive care package, Extended Care includes:
- Labor- & travel cost, spare parts for planned maintenances are included
- Labor- & travel cost, spare parts for repairs are included
- Refrigerant is included
- Extension of warranty
Options:
- Energy audit & report
- Specialist support and consultancy
- Predictive maintenance